Patient Check-In
The Mostafavi Eye Institute is excited to announce our adoption of the Clearwave check-in kiosk for current and new patients.  Find out exactly what it is and the advantages you can gain from it below.

What Is Clearwave?
A reliable self-service registration solution, Clearwave works as a kiosk, desktop, or mobile solution. It has been transforming the healthcare industry in favor of a positive patient experience, allowing patients to send payments, verify their insurance eligibility, and check in for appointments in a much simpler way.

The primary reason that we decided to adopt this new solution was for the advantages it can bring to patients, including:

• Mobile check-in solutions: With this part of the program, patients have the freedom to manage check-in on the go or even from home through mobile and desktop access.
• Shorter check-in times: When you use the Clearwave check-in kiosk, you’ll find that your experience takes much less time. In fact, patients using it spend less than three minutes checking in, and what follows is that they usually don’t have to stand in line.
• Increased privacy: As a result of the new speed, you’ll be able to spend less time giving information verbally — either in person or over the phone — which increases your privacy. While we always strive to deliver the most private conversations in all scenarios, the kiosk adds an extra level of security to the process, as do the mobile and desktop options.
• Safe, quick authentication: Clearwave gives demographic data and eligibility of benefits in real-time, which can give you the opportunity to correct errors right at the moment and ensure your information is up-to-date.
• Eco-friendliness: If you’re concerned about your impact on the environment as well as that of the businesses you frequent, you’ll be relieved to know that Clearwave is set to drastically reduce that footprint. Because you’ll be able to check in without lots of printed information, you’ll know you’re not contributing to our landfills.
• Customized patient experience: When it’s time to check in for your appointment, you don’t always want to go through the hassle of digging a license, insurance card, and other items from your wallet or bag. Fortunately, with Clearwave, you won’t have to. Your data will be securely stored for ease of access each visit.

If you have any questions about this new system, feel free to reach out to us for in-depth answers and assistance. We’re dedicated to the health and happiness of our patients, from check-in to the conclusion of your appointment, so contact us right away to get started.

CareCredit is different from a regular credit card.

Use it to pay for out-of-pocket expenses not covered by medical insurance, and special financing options are available that you may not be able to get with other cards.

Pay for health, and wellness care at over 225,000 enrolled providers across the nation. Once you’ve applied, you can use it again and again at any location that accepts CareCredit.

With shorter term financing options of 6, 12, 18 or 24 months no interest is charged on purchases of $200 or more when you make the minimum monthly payments and pay the full amount due by the end of the promotional period. If you do not, interest is charged from the original purchase date.*

*Subject to credit approval. Details and Terms